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  • What is Engine?
  • Key Concepts
    • Drivers
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  • Deployment
    • System Architecture
    • Single Sign-On
      • Configuring Engine for SAML2
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    • Directory Services
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      • Locating Users on a Network
      • SVG Map Creation
      • Cisco CMX
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  • Administration
    • Backoffice
      • Systems
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      • Drivers
      • Zones
      • Triggers
      • Metrics
      • Users
      • Domains
        • Applications
  • Developer Guide
    • Development Environment
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      • Response Tokenisation
      • Device Drivers
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      • Utilities and Helpers
    • User Interfaces
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      • Widgets
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  • API
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        • Heartbeat
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  • Support
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  1. Administration
  2. Backoffice

Users

Engine usually integrates with an external directory system (such as Active Directory) for authentication.

The Users Section lists all users who have signed in, their level of access and a History (log) of the Systems which were accessed (controlled from an Interface or viewed in Backoffice).

Permissions

When first logging on, a user will have no permissions assigned and will be denied access to Backoffice. A System Administrator should then look up the User from the list in the User’s Section of Backoffice and set their permissions:

  • Tech Support: Have access to view Backoffice and all objects but cannot create or edit Systems and Devices.

  • System Admin: Full write access to all objects

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Last updated 5 years ago

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